This is a compilation of questions and answers received from all facets of the Shuttle customer support department. Content is derived from such mediums as forum postings, technical support calls/emails, and all in house research.
The Shuttle training and certification program is uniquely designed to expand upon the professional knowledge of computer technicians and add value to their technical-level skill set. It’s designed to teach the skills needed to become an expert in performing troubleshooting and repair of both Shuttle barebones and systems.
Shuttle System FAQ 
Customer Satisfaction Survey
