Service Satisfaction Survey
First Name
*optional
Last Name
*optional
Email Address
*optional
Product Name or Item#
1. How do you rate each of the following aspects on our product and services?
Warranty & Service
5-Outstanding
4
3
2
1-Poor
Responsiveness
5-Outstanding
4
3
2
1-Poor
Knowledge of Our Products
5-Outstanding
4
3
2
1-Poor
2. Are you satified with our Tech/Service support?
5-Outstanding
4-Very Good
3-Satisfactory
2-Unsatisfactory
1-Poor
3. Overall, how was the process for getting your problem resolved?
5-Outstanding
4-Very Good
3-Satisfactory
2-Unsatisfactory
1-Poor
4. Would you consider buying another computer from Shuttle?
Yes
No
Comments:
*optional
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