Our Excellence, Your Name

Put your brand name on Shuttle’s advanced computer products, and your clients are confident in your technology expertise. Our specialists work with you to create a complete range of private labeling and OEM services like name plates, customized chassis, custom-installed BIOS and programs in build-your-own, plug-and-play solutions and more. Your choices include a range of computing power; graphics capabilities, connectivity, and device management options.

When you're ready to brand your own computers with Shuttle's Private Labeling and OEM services, contact us.

CONSULTATION

HARDWARE ANALYSIS AND RECOMMENDATION

Our Solutions Expert will analyze your requirements, provide hardware recommendations, and work with you to find the perfect products.

FREE 30 DAY EVALUATIONS

Try our unit for 30 days to ensure that the system and configuration runs smoothly with your applications.

PRODUCT DISCONTINUATION NOTIFICATIONS

We'll notify you on product discontinuations when forecasted as soon as they are announced.

PRODUCT ROADMAP AND MIGRATION PLANNING

We reach out proactively and work closely with you to ensure a smooth migration from older systems to new ones, with enough time allowed for testing and verification.

CONFIGURATION

SYSTEM CONFIGURATION

Our Solutions Expert will analyze and configure your system based on your needs.

CUSTOMIZED ACCESSORIES AND CABLES

We provide customized mounting brackets and accessories designed especially to fit your application.

BRANDING & LABELING

SYSTEM BRANDING

We provide customized artwork or include your logo on the faceplate for seamless branding.

PRINTED MATERIAL

We provide quick start guides and/or instruction materials with your system box, customized with your branding and language. This service includes flat printed material as long as they fit into the box.

PACKAGING

Your Shuttle computer comes with packaging that is customized with your corporate identity.

LABELING

You can add your logo or other devices to our standard label templates. Consult with our Solutions Expert for more details.

IMAGING & BIOS

IMAGING SERVICES

Simply set up your image and send it to us (for Windows and Linux operating systems); we'll capture and prepare it on our deployment server, where it resides, ready for quick production.

IMAGE DEPLOYMENT

We create a unique ID for your custom configuration and deploy your image during production.

BIOS CUSTOMIZATION

Our experts work with you to understand your default BIOS settings requirements, like a custom splash screen, power-on after power failure, Wake-on-LAN and more. Your custom BIOS is installed during production and imaging so you can deploy your computers quickly.

CERTIFICATION

REGULATORY TESTING (CE, FCC, VCCI)

We provide all regulatory testing that may be required for your application. Consult with our Solutions Experts for more details.

SAFETY TESTING (CB, TUV, ETL)

We submit your custom build to an NRTL (Nationally Recognized Testing Laboratory) for safety testing. Consult with our Solutions Experts for more details.

PRODUCTION & TESTING

BUILD AND TEST

All of our systems are built and tested by our experienced technicians; after assembly, all units undergo burn-in testing to make sure your system meets our high standards before being shipped.

ADDITIONAL PORTS

If your system has additional ports, we install them during production. We can also create custom-build instructions for ports that are in specific locations.

RAID CONFIGURATION

We can create a custom image for your system to implement a RAID 1 or RAID 0 configuration during production and imaging of your system.

INVENTORY MANAGEMENT

CONSIGNED STOCK

We pre-build and test your systems and provide and store consigned stock in our warehouse, ready for fast deployment to you or your customers.

DIRECT/DROP SHIPPING

Decrease shipping and handling costs, and save time, too. We'll direct or drop-ship within the North America region of handling and shipment.

BLIND DROP SHIPPING

When your customers receive your computers via blind drop, all Shuttle references are removed from shipping labels and packaging before adding your address for return shipping, within the North America region.

TECHNICAL SUPPORT

TECHNICAL SUPPORT

Our US-based support team is easily reached by phone or email, to assist with any issues you may have. Contact our Solutions Experts for warranty information.

SYSTEM UPGRADE

We are happy to help you with specific upgrade needs for any system or components. Contact our Solutions Expert for more details.

FINANCING

CREDIT TERMS

We offer credit terms to qualified customers with ongoing hardware needs.

DEVICE AS A SERVICE

We provide a Device as a Service program for 2 or 3 year terms with an affordable monthly rate (for applicable models). Consult your Solutions Expert for more details.

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